In this ‘X’ model of employee engagement BlessingWhite explains where we (the organization and the employees) achieve our aligned goals.
We got to find the success-interface for employees and managers – so we maximize our satisfaction.
Employess got to “ACT”
- A – Assess what means success to you (as an employee)
- C – Communicate with your partners (managers), to clearify your Needs
- T – Take action, because you are responsible for yourself!
Managers got to “CARE”
- C – Coach your employees and build up a solid relationships (as a manager)
- A – Align the daily priorities to the interests of the employees and the organizations goals
- R – Recognize and appriciate that your employees done a good job
- E – Engage each individual in a dialogue
Executives got to make their “CASE”
- C – Foster a community within the organization (as an executive)
- A – Be authentic in what you are saying for and what you do
- S – Provide significance and give meaning in what every individual is doing for the big thing
- E – Build up excitement to bring your organization forward
Sorry – it is a German video but it’s quite good to explain, where the term of SIX SIGMA comes from.
A short summary of the video
Our customers have requirements on quality, e.g.
- high technical quality
- high supply reliability
- low rate of complaint
- low error rate
If you supply quantitative measureable quality it shows in most cases a gaussian distribution on its values around a to-be-value and has a committed bottom and top restriction.
The gaussian distribution is characterized by two inflection points. If you cut the gaussian distribution in the middle, at the to-be-value, it results in two s-formed curves, each with one inflection point. At the inflection point of the s-formed curve the direction turns from one into the other. The quality value of this point equals the standard deviation of the distribution. The standard deviation is also called 1σ (ONE SIGMA).
To get an idea whether your quality supply is acceptable or not, your quality distribution should have an error rate within SIX SIGMA – so that the committed restrictions can be achieved in 99.9996% of all cases.
The experts from FOUR PRINCIPLES made a really nice video to explain lean management in 90 seconds – not bad, is it?
When you are thinking of expanding, what you got to do? New employees, better facilities? The transition is quite risky.
First you should think of being lean
- Deliver value form your customer’s perspective
- Eliminate waste
- Continuously improve your processes
Lean management is based on four principles.
- One piece flow
- Zero defects
Combined with continuous improvement every organization got the potential to grow.
This is a really hard question to answer. Easier to answer are those questions asking for what I did and where I want to get.
What I did? As student I worked in various internships or as consultant mostly in industrial companies. In addition I were chairman in a junior enterprize called Consult One. Consult One was and is a great sandbox to learn the most important management tools. But it is not just a sandbox – it is organized like a big consultancy. Consult One has a carefully worded strategy which consists of a vision, a mission and core values. The company goals are structured (S.M.A.R.T) and all company measures depends on at least one of those goals. Processes are visualized and are integrated into a knowledge management system. All projects fullfill a project cycle and are controlled by a committee to ensure quality and collect experinces in regular after action reports. This list is far from over and so you can see – junior enterprizes are a great place to learn and by the way a place to earn some money and help other companies to get better organized.
Where I want to get? You know it, I know it – everybody needs goals to orientate in her or his life. But to be honest – I do have my goals, but I learned in the past that it is not always good to tell everbody where you want to get. Sorry, but perhaps I will publish this later.
What else is to say? I am a really honest guy. I do believe in two sentences which are important to me:
- The more you give, the more you get.
- We always meet twice in lifetime.
I think both quotes, those things I wrote in this article and of course all articles you can read in this blog are telling you a little bit of who I am.
intingili is the blog where I collect all the things which appear interesting to me.
It is about learning new things and about expanding the horizons of industrial engineers and everybody who is interested in Advanced Industrial Engineering and Organization Management.